Shipping to Oceania, Canada, Mexico, Middle East, Europe Pricing
Basic Pricing Plan
International Shipping Fee
+
Reinforcement Fee (if any)
+
Additional Fees (if any)
Total Cost
=
Example A
of Pricing
(Shipping one 28” suitcase, pickup from a hotel in Tokyo, ship to Canada by EMS)
International Shipping Fee USD 528
+
Reinforcement Fee USD 0
+
Additional Fees USD 0
=
Total Cost
USD 528
Example B
of Pricing
(Shipping one size 6 carton, pickup from a hotel in Nagano-ken, ship to Canada by OCEAN)
International Shipping Fee USD 246
+
Reinforcement Fee USD 0
+
Additional Fees USD 6.5
=
Total Cost
USD 252.5
Standard Carton International Shipping Fee (per carton)
Size 4 Standard Carton
Dimensions 36x30x25cm
Total of three sides 91cm
Weight Limit 7kg
Capacity Similar to an 18" suitcase
Size 5 Standard Carton
Dimensions 53x32x23cm
Total of three sides 108cm
Weight Limit 12kg
Capacity Similar to an 20" suitcase
Size 6 Standard Carton
Dimensions 70x40x32cm
Total of three sides 142cm
Weight Limit 20kg
Capacity Similar to an 26" suitcase
EUROPE
International Shipping Fee
USD 180
EUROPE
International Shipping Fee
USD 276
EUROPE
International Shipping Fee
USD 492
**Other sizes available upon request
Kind Reminder: Customers can use any sealed zipper luggage bag or cardboard box to pack your items. Once the items arrive at our warehouse, we will transfer them into SF Express standard cartons (Size 4/5/6 cartons) for international shipping.
Standard Suitcase International Shipping Fee (per suitcase)
20"or smaller suitcase
Total of three sides: Not exceeding 115cm | Weight limit: 12kg
EUROPE
USD 276
22"or smaller suitcase
Total of three sides: Not exceeding 125cm | Weight limit: 15kg
EUROPE
USD 324
26"or smaller suitcase
Total of three sides: Not exceeding 140cm | Weight limit: 25kg
EUROPE
USD 492
28"or smaller suitcase
Total of three sides: Not exceeding 158cm | Weight limit: 27kg
EUROPE
USD 528
32"or smaller suitcase
Total of three sides: Not exceeding 195cm | Weight limit: 30kg
EUROPE
USD 576
**Notice**
To ensure the integrity of your suitcase, we will wrap it with three layers of bubble wrap for extra protection. The final shipping cost will be calculated based on the total dimensions after packaging.
The above price corresponds to our fastest logistics solution (EMS). To provide more flexible luggage delivery services, customers may alternatively choose AIR or OCEAN shipping options according to their budget and timeline requirements (Note: AIR and OCEAN methods will have longer transit times compared to EMS). Discounted rates are as follows:
The OCEAN shipping service from Japan to the other country will be adjusted according to the situation. Please contact customer service for details.
Other Charges
Reinforced Packaging Fee
If you require special reinforcement for your items, please consult customer service in advance. For example, disassembling and individually packaging car parts.
Regional Surcharge
-
Areas outside Tokyo, Osaka, Nagoya, and Fukuoka: USD 6.5 per item (box)
-
Okinawa, Hokkaido, remote islands, etc.: USD 13 per item (box)
Special Dimensions
If you need to ship oversized items such as fishing rods, ski boards, or rice cookers, we will reinforce the packaging as needed. Additional charges may apply. Please consult customer service beforehand.
If a shipment is returned, exchanged, or switched to another logistics service due to customer error, the customer is responsible for all additional costs, plus a handling fee of USD 25 per item. To avoid such issues, please carefully read the User Guide before shipping.
Returns & Exchanges
Declared Value & Insurance
Without declared value protection, the maximum compensation for damages is USD 100. Customers may choose to insure their shipment. Insurance fees vary with exchange rates, with an estimated cost of USD 4 for coverage up to JPY 100,000. (For details, see Declared Value Insurance).
If you need assistance in retrieving lost items from locations such as a police station or a lost-and-found center, we can arrange a retrieval service. However, since lost items must be collected in person or by an authorized representative and cannot be sent via courier, we charge a USD 130 service fee. (Available only within Tokyo and Osaka).
Lost Item Retrieval Service
Convenience Store Surcharge
A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.