eBackHome × SAGAWA × SF Express Join Forces
Launch of Japan Nationwide to Overseas Luggage Delivery Service
Starting from August 2025, international travelers visiting Japan will be able to send their luggage or purchases directly back to their overseas homes during their journey. This service aims to introduce a brand-new, “light and burden-free” travel experience in Japan.
The service is a collaborative initiative between eBackHome, a travel logistics tech brand from Hong Kong; SAGAWA Express Co., Ltd. (Headquarters: Minami-ku, Kyoto), one of Japan’s leading logistics companies; and SF Express(Headquarters: Shenzhen, China), a global leader in logistics.
With this service, international travelers can enjoy a more comfortable and convenient journey by shipping their luggage directly from major tourist destinations in Japan to their homes abroad.
Service will be available from August 2025 at multiple SAGAWA Express counters, and will gradually expand to hotels, tourist attractions, shopping areas, golf courses, and more.
eBackHome’s Vision: “Let Your Luggage Go Home First”
For independent international travelers, managing and shipping luggage during a trip is often a major inconvenience.
eBackHome puts traveler needs at the center of its mission and is committed to providing fast, transparent, and reliableinternational luggage delivery services.
Through this tripartite collaboration with Japan’s domestic logistics leader SAGAWA Express and global shipping expert SF Express, eBackHome is bringing to life the era of truly light and carefree travel, combining its multilingual digital platform, international customer service, and streamlined customs clearance capabilities.
Join Forces to Build a High-Efficiency Logistics Chain
This service is powered by the following three companies, each fulfilling a specific role to create an end-to-end international delivery network from anywhere in Japan to the doorsteps of overseas homes:
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eBackHome: Provides a multilingual online platform and international customer support, and handles data management, customs clearance, and user experience optimization.
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SAGAWA: Manages domestic collection points, luggage pickup, and aggregation within Japan.
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SF Express: Handles international transport from Japan and last-mile delivery to destination countries.
Service Features
1. Send Your Luggage Anytime During Your Trip
Drop off your suitcase, shopping bags, or bulky items directly at SAGAWA counters located in major train stations, airports, and tourist areas across Japan.
2. Pickup Available Nationwide in Japan
Simply book via the eBackHome platform and a SAGAWA driver will collect your luggage from your hotel or a designated location for international delivery.
3. On-Site Packing Support
Packing materials are available at selected SAGAWA locations and partner hotels, allowing for quick packing and immediate shipment on site.
4. One-Stop Delivery to Asia and the World
Initially supporting shipments to Mainland China, Hong Kong, Taiwan, and Macau, the service will expand to South Korea and the United States starting August 2025.
By combining SF Express’s customs and global logistics expertise with eBackHome’s intelligent platform, the service ensures a secure and dependable shipping experience.
5. Continued Expansion of Service Points for Diverse Travel Scenarios
Future plans include expanding to souvenir shops, theme parks, golf courses, inns, hot spring resorts, and more—integrating the shipping service seamlessly into travelers’ itineraries.
Conclusion
eBackHome will continue to put travelers first, leveraging cross-border e-commerce and travel logistics technologies to deliver a seamless luggage shipping experience in partnership with global logistics leaders.
To realize a new travel lifestyle centered around “light and burden-free journeys,” eBackHome will persist in innovation and service excellence.
For more details or partnership inquiries, please visit the official eBackHome website.
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