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Please be advised that due to the Golden Week holidays in Japan (April 29 and May 2–6), our warehouse operations may be affected. Parcel collection can still be arranged; however, shipment processing and dispatch may be delayed. Parcels collected on or after [April 27-Monday] will be processed and shipped sequentially after the holidays. (Cut-off dates for remote areas may be earlier.) We apologize for any inconvenience caused and appreciate your understanding.

We would like to inform customers of the following service updates: Delivery to the United Arab Emirates (UAE) is currently suspended until further notice. Shipments to Europe and Africa may experience delays. We appreciate your understanding and recommend allowing additional transit time for affected shipments. For further assistance, please feel free to contact us.

Planning your ski trip in Japan but worried about how to bring your equipment home? We’re excited to introduce our new Ski & Snowboard International Shipping Service , designed to help travelers ship their equipment safely and conveniently from Japan to overseas destinations. No more dragging long skis through train stations. No more airline oversized baggage stress. Travel lighter — we’ll handle the rest. Through our partnership with SF Express and Sagawa, we offer multiple

e BackHome will now continue all shipping services from Japan to the United States, including mail, parcels, and other goods, effective immediately. For smooth customs processing, please ensure that the declared value of your shipment is USD 100 or below when providing the item information to us.