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Shipping to Malaysia

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Prohibited Items

步骤 03

Regulations on export to Malaysia

When you send your luggage to Malaysia, Please check the following transport, and the regulations on import and export. Although we pay close attention to the accuracy of the information, the laws and regulations of each country and region are subject to change. Please be sure to check the import regulations of each country before using.

Those that can not be sent all over the world commonCombustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas". Items that cannot be delivered to Republic of Korea.

  Items that cannot be delivered to Malaysia  

Food and beverages (incl. alcoholic drinks)

• Foods, supplements, and alcoholic beverages require a permit or application in advance, so we do not offer shipping.

• Condensed milk, sweeteners without nutritional value: Import permit required.
• Milk and dairy products: Import permit required.
•There are restrictions on importing rice.
• Alcoholic beverages: Quantities of up to 1 liter can be shipped.

Cosmetics

・An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)

药品和卫生用品

・We do not offer shipping for pharmaceuticals.

电器

•There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
• A license is required for devices with wireless capability. (not accepted for shipment)

• An import permit from the Telecommunications Bureau is required for electronic devices and their components. . (not accepted for shipment)

化学产品(洗涤剂、液体、化妆品等)

・化学产品(洗涤剂、液体、化妆品等)可能需要提供安全数据表 (SDS)。

皮革和品牌商品

・皮革制品可能需要检疫检验证书。

Precious stones and metals

・我们不接受运送贵重物品和含有贵金属的配件的请求。

Other goods

・N/A

Other products of note

・ If the total value of the imported cargo is 500 MYR or less per shipment, it will be subject to simplified customs clearance.

Pickup Method

Step 04

服务点卸货

捡起

便利店投递点

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价格

Step 05

Japan-to-Malaysia Shipping Fee

Basic Pricing Plan

International Shipping Fee   

+     

Reinforcement Fee (if any)   

+   

Additional Fees (if any)

Total Cost

=

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国际运费(每标准纸箱)

每箱国际运费

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**注意**

为了确保您的行李箱完好无损,我们将用三层气泡膜进行额外包装。最终运费将根据包装后的总尺寸计算。

额外费用

Reinforced Packaging Fee

If you require special reinforcement for your items, please consult customer service in advance. For example, disassembling and individually packaging car parts.

区域附加费

  • 东京、大阪、名古屋和福冈以外的地区:每件商品(盒)6.5美元

  • 冲绳、北海道:每件(盒)13 美元

  • 其他偏远岛屿,请联系客服确认。

特殊维度

If you need to ship oversized items such as fishing rods, ski boards, or rice cookers, we will reinforce the packaging as needed. Additional charges may apply. Please consult customer service beforehand.

Returns & Exchanges

If a shipment is returned, exchanged, or switched to another logistics service due to customer error, the customer is responsible for all additional costs, plus a handling fee of USD 25  per item. To avoid such issues, please carefully read the User Guide before shipping.

申报价值及保险

如未投保申报价值保险,最高赔偿金额为 100 美元。客户可选择为货物投保。保险费用随汇率波动,保额最高 10 万日元的预计费用为 4 美元。(详情请参阅“申报价值保险”)。

Lost Item Retrieval Service

If you need assistance in retrieving lost items from locations such as a police station or a lost-and-found center, we can arrange a retrieval service. However, since lost items must be collected in person or by an authorized representative and cannot be sent via courier, we charge a USD 130service fee. (Available only within Tokyo and Osaka).

A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.

便利店附加费

订单流程

01

Place an Order

点击“立即下单”

STEP 01

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Contact Customer Service via WhatsApp/SNS

Customer service will confirm the reservation

02

STEP 02

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03

前台收拾行李

前台收拾行李

Attach the shipping label to your luggage and leave it at the hotel front desk/service point/convenience store.

*For apartments or guesthouses without a front desk, please drop off your luggage at service point or convenience store

STEP 03

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Read the Hotel
​Communication
Guide

04

付款确认

Within 2-3 working days after collection, you will receive a customs declaration confirmation. Payment can be made in USD/KRW/CNY using a credit card or other payment methods.

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步骤 05

Receive Your Luggage

After payment confirmation, your luggage will be shipped. Simply relax at home and wait for delivery!

05

STEP 06

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