Shipping to U.S.A
违禁物品
步骤 03
Regulations on export to U.S.A
当您需要将行李寄往加拿大时，请务必查看以下运输方式以及进出口规定。尽管我们已尽力确保信息的准确性，但各个国家和地区的法律法规可能会有所变更。请务必在使用前查阅相关国家的进口规定。
以下物品无法寄往世界各地：易燃物品、高压物品等。详情请参阅“无法寄往海外的商品” 。以下物品无法寄往韩国。
Items that cannot be delivered to U.S.A
Food and beverages (incl. alcoholic drinks)
・对于需要事先申请或批准的食品和酒精饮料，我们不接受发货订单。
・我们不能进口茶叶。
・我们无法进口人造黄油。
・对于食品，必须在海关申报单上明确说明产品的最终用途（个人使用等）。
・如果数量超过个人使用量，则最终用户需要提供特殊的出口证明和进口证明。
・我们不能进口肉类。
・我们不能进口酒精饮料。
化妆品
・Cosmetics (foundations, mascara, lipsticks etc) require application and approval by the FDA, therefore we do not accept shipping orders for these products.
Pharmaceuticals and hygiene products
・我们不提供药品运输服务。
Electrical Appliances
・ Home appliances such as smartphones, cameras and game consoles may require provision of a RADEC.
・ There are restrictions for products containing lithium batteries, regarding the type (lithium ion, lithium metal) and quantity (max. 2 per package).
Chemical products (detergents, liquids, cosmetics, etc.)
・An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)
皮革和品牌商品
• 皮革制品可能需要检疫检验证书。
宝石和贵金属
・We do not offer shipping for high value items or accessories which include precious metals, etc.
・Pearls may require additional information.
Other goods
・不适用
其他值得关注的产品
・ Please make sure that each package has a total value not exceeding 100 USD.
价格
Step 05
日本至加拿大的运费
Basic Pricing Plan
国际运费
+
加固费（如有）
+
额外费用（如有）
Total Cost
=
International Shipping Fee Per Standard Carton Box
国际运费（每箱）
**Notice**
为了确保您的行李箱完好无损，我们将用三层气泡膜进行额外包装。最终运费将根据包装后的总尺寸计算。
额外费用
Reinforced Packaging Fee
如果您需要对物品进行特殊加固，请提前咨询客服。例如，拆卸并单独包装汽车零件。
区域附加费
-
Areas outside Tokyo, Osaka, Kyoto, Nagoya, and Fukuoka: USD 6.5 per item (box)
-
Okinawa, Hokkaido: USD 13 per item (box)
-
Other remote islands, please check with customer service for confirmation
Special Dimensions
If you need to ship oversized items such as fishing rods, ski boards, or rice cookers, we will reinforce the packaging as needed. Additional charges may apply. Please consult customer service beforehand.
Returns & Exchanges
If a shipment is returned, exchanged, or switched to another logistics service due to customer error, the customer is responsible for all additional costs, plus a handling fee of USD 25 per item. To avoid such issues, please carefully read the User Guide before shipping.
Declared Value & Insurance
如未投保申报价值保险，最高赔偿金额为 100 美元。客户可选择为货物投保。保险费用随汇率波动，保额最高 10 万日元的预计费用为 4 美元。（详情请参阅“申报价值保险”）。
失物找回服务
If you need assistance in retrieving lost items from locations such as a police station or a lost-and-found center, we can arrange a retrieval service. However, since lost items must be collected in person or by an authorized representative and cannot be sent via courier, we charge a USD 130service fee. (Available only within Tokyo and Osaka).
A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.
Convenience Store Surcharge
订单流程
01
Place an Order
Click "Place Order Now"
步骤 01
Contact Customer Service via WhatsApp/SNS
Customer service will confirm the reservation
02
STEP 02
03
Drop Off at the Front Desk
前台收拾行李
Attach the shipping label to your luggage and leave it at the hotel front desk/service point/convenience store.
*For apartments or guesthouses without a front desk, please drop off your luggage at service point or convenience store
步骤 03
阅读酒店
沟通
指导
04
Payment Confirmation
Within 2-3 working days after collection, you will receive a customs declaration confirmation. Payment can be made in USD/KRW/CNY using a credit card or other payment methods.
步骤 05
Receive Your Luggage
After payment confirmation, your luggage will be shipped. Simply relax at home and wait for delivery!
05
STEP 06
