Shipping to Spain
Prohibited Items
Step 03
Regulations on export to Spain
When you send your luggage to Spain, Please check the following transport, and the regulations on import and export. Although we pay close attention to the accuracy of the information, the laws and regulations of each country and region are subject to change. Please be sure to check the import regulations of each country before using.
以下物品无法寄往世界各地：易燃物品、高压物品等。详情请参阅“无法寄往海外的商品” 。以下物品无法寄往韩国。
无法运送到西班牙的物品
Food and beverages (incl. alcoholic drinks)
・食品、补品和酒精饮料需要事先获得许可或申请，因此我们不提供送货服务。
Cosmetics
・Cosmetics (foundation, mascara, lipstick, etc.) require prior application and permission and are not accepted for shipment.
药品和卫生用品
・We do not offer shipping for pharmaceuticals.
Electrical Appliances
・We cannot accept requests for shipping products containing lithium batteries.
化学产品（洗涤剂、液体、化妆品等）
・化学产品（洗涤剂、液体、化妆品等）可能需要提供安全数据表 (SDS)。
皮革和品牌商品
• 皮革制品可能需要检疫检验证书。
宝石和贵金属
・We do not offer shipping for high value items or accessories which include precious metals, etc.
其他商品
・个人进口化妆品、药品、医疗器械等的数量限制并非由欧盟层面的规则规定，而是由各成员国的法律规定。
・酒精含量不得超过25%*。不同国家/地区可能还有其他限制，请查询相关规定。
其他值得关注的产品
・不适用
Price
Step 05
日本到西班牙的运费
基本定价方案
国际运费
+
加固费（如有）
+
额外费用（如有）
总成本
=
国际运费（每标准纸箱）
每箱国际运费
**注意**
To ensure the integrity of your suitcase, we will wrap it with three layers of bubble wrap for extra protection. The final shipping cost will be calculated based on the total dimensions after packaging.
额外费用
加强包装费
如果您需要对物品进行特殊加固，请提前咨询客服。例如，拆卸并单独包装汽车零件。
区域附加费
东京、大阪、名古屋和福冈以外的地区：每件商品（盒）6.5美元
冲绳、北海道：每件（盒）13 美元
其他偏远岛屿，请联系客服确认。
特殊维度
如果您需要寄送超大件物品，例如鱼竿、滑雪板或电饭煲，我们将根据需要加固包装。可能需要额外收费。请事先咨询客服。
退货与换货
If a shipment is returned, exchanged, or switched to another logistics service due to customer error, the customer is responsible for all additional costs, plus a handling fee of USD 25 per item. To avoid such issues, please carefully read the User Guide before shipping.
申报价值及保险
如未投保申报价值保险，最高赔偿金额为 100 美元。客户可选择为货物投保。保险费用随汇率波动，保额最高 10 万日元的预计费用为 4 美元。（详情请参阅“申报价值保险”）。
Lost Item Retrieval Service
If you need assistance in retrieving lost items from locations such as a police station or a lost-and-found center, we can arrange a retrieval service. However, since lost items must be collected in person or by an authorized representative and cannot be sent via courier, we charge a USD 130service fee. (Available only within Tokyo and Osaka).
A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.
Convenience Store Surcharge
订单流程
01
Place an Order
点击“立即下单”
STEP 01
Contact Customer Service via WhatsApp/SNS
客服人员将确认预订
02
步骤 02
03
Drop Off at the Front Desk
前台收拾行李
Attach the shipping label to your luggage and leave it at the hotel front desk/service point/convenience store.
*For apartments or guesthouses without a front desk, please drop off your luggage at service point or convenience store
步骤 03
阅读酒店
沟通
指导
04
Payment Confirmation
Within 2-3 working days after collection, you will receive a customs declaration confirmation. Payment can be made in USD/KRW/CNY using a credit card or other payment methods.
STEP 05
领取您的行李
After payment confirmation, your luggage will be shipped. Simply relax at home and wait for delivery!
05
步骤 06
