Shipping to Italy
违禁物品
步骤 03
出口意大利的相关规定
When you send your luggage to France, Please check the following transport, and the regulations on import and export. Although we pay close attention to the accuracy of the information, the laws and regulations of each country and region are subject to change. Please be sure to check the import regulations of each country before using.
以下物品无法寄往世界各地：易燃物品、高压物品等。详情请参阅“无法寄往海外的商品” 。以下物品无法寄往韩国。
Items that cannot be delivered to Italy
食品和饮料（包括酒精饮料 ）
・Foods, supplements, and alcoholic beverages require a permit or application in advance, so we do not offer shipping.
Cosmetics
・化妆品（粉底、睫毛膏、口红等）需要事先申请和许可，不予接受邮寄。
Pharmaceuticals and hygiene products
・We do not offer shipping for pharmaceuticals.
电器
・We cannot accept requests for shipping products containing lithium batteries.
化学产品（洗涤剂、液体、化妆品等）
・An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)
Leather and brand goods
• A quarantine inspection certificate may be required for leather goods.
Precious stones and metals
・We do not offer shipping for high value items or accessories which include precious metals, etc.
Other goods
・Products valued at less than €150 in total that are sent directly from a third country to the EU are duty-free (excluding alcoholic beverages, perfume/cologne, and tobacco or tobacco products)
・Quantity restrictions on personal imports of cosmetics, pharmaceuticals, medical devices, etc., are not regulated by rules at the EU level but by laws within each member nation
・No items exceeding 25% in alcohol content*There may be additional restrictions depending on the country. Please check.
Other products of note
・不适用
Price
Step 05
日本到意大利的运费
Basic Pricing Plan
International Shipping Fee
+
Reinforcement Fee (if any)
+
Additional Fees (if any)
Total Cost
=
国际运费（每标准纸箱）
International Shipping Fee Per Suitcase
**注意**
To ensure the integrity of your suitcase, we will wrap it with three layers of bubble wrap for extra protection. The final shipping cost will be calculated based on the total dimensions after packaging.
额外费用
加强包装费
如果您需要对物品进行特殊加固，请提前咨询客服。例如，拆卸并单独包装汽车零件。
区域附加费
东京、大阪、名古屋和福冈以外的地区：每件商品（盒）6.5美元
冲绳、北海道：每件（盒）13 美元
其他偏远岛屿，请联系客服确认。
特殊维度
如果您需要寄送超大件物品，例如鱼竿、滑雪板或电饭煲，我们将根据需要加固包装。可能需要额外收费。请事先咨询客服。
Returns & Exchanges
如果因客户自身原因导致货物退回、换货或转至其他物流服务商，客户需承担所有额外费用，外加每件商品25美元的处理费。为避免此类问题，请在发货前仔细阅读用户指南。
申报价值及保险
Without declared value protection, the maximum compensation for damages is USD 100. Customers may choose to insure their shipment. Insurance fees vary with exchange rates, with an estimated cost of USD 4 for coverage up to JPY 100,000. (For details, see Declared Value Insurance).
失物找回服务
如果您需要协助从警察局或失物招领中心等地点取回遗失物品，我们可以安排取回服务。但是，由于遗失物品必须由本人或其授权代表领取，不能通过快递寄送，因此我们将收取 130 美元的服务费。（仅限东京和大阪地区）
A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.
Convenience Store Surcharge
ORDER PROCESS
01
Place an Order
Click "Place Order Now"
STEP 01
通过WhatsApp/SNS联系客服
Customer service will confirm the reservation
02
步骤 02
03
Drop Off at the Front Desk
Drop Off at the Front Desk
Attach the shipping label to your luggage and leave it at the hotel front desk/service point/convenience store.
*For apartments or guesthouses without a front desk, please drop off your luggage at service point or convenience store
STEP 03
Read the Hotel
Communication
Guide
04
付款确认
取件后2-3个工作日内，您将收到海关申报确认函。您可以使用信用卡或其他支付方式以美元/ 韩元/人民币支付。
STEP 05
Receive Your Luggage
付款确认后，您的行李将立即发货。您只需在家放松等待收货即可！
05
STEP 06
