运往澳大利亚
Prohibited Items
步骤 03
Regulations on export to Australia
当您需要将行李寄往澳大利亚时，请务必查看以下运输方式以及进出口规定。尽管我们已尽力确保信息的准确性，但各个国家和地区的法律法规可能会有所变更。请务必在使用前查阅相关国家的进口规定。
以下物品无法寄往世界各地：易燃物品、高压物品等。详情请参阅“无法寄往海外的商品” 。以下物品无法寄往韩国。
无法运送到澳大利亚的物品
Food and beverages (incl. alcoholic drinks)
・We do not accept shipping orders for food products, supplements and alcoholic beverages that require import clearance certificates or ingredients lists in advance.
・ We cannot import fruits, vegeatbles and related processed products.
・ Food products containing seeds, nuts, fresh fruit or vegetables, etc must go through quarantine, regardless if for personal consumption or not.
・ We cannot import meat products, except for those that can be stored at room temperature (retort pouches, cans etc).
・ We cannot import cheese, milk or related dairy products.
・ We cannot import foods containing more than 10% eggs or dairy.
・ We cannot import honey.
化妆品
・对于离岸价低于1500美元的货物，大多数情况下进口似乎是可行的。
Pharmaceuticals and hygiene products
・我们不提供药品运输服务。
Electrical Appliances
・We do not accept shipping orders for products containing lithium batteries.
化学产品（洗涤剂、液体、化妆品等）
・An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.) .
(not accepted for shipment)
Leather and brand goods
・可能需要产品详情（显示材料、成分的产品标签）。
・中国制造的产品需要原产地证书。
・皮革制品可能需要检疫检验证书。
Precious stones and metals
・We do not accept shipping orders for precious stones and metals or products containing them, such as accessories, etc.
Other goods
・We do not accept shipping orders for tobacco.
・We cannot ship pet food.
・We do not accept shipments of items with blades used for cooking, hobbies, business, gardening, farming, or other purposes (including scissors, knives, toys, replicas, etc.).
・We can not ship antiques and ceramics.
其他值得关注的产品
・For shipments of greater than AUD1,000, you may be required to submit detailed product information and customs documents when making your import declaration. In addition, a Goods and Services Tax (GST) of 10% of the total value of the goods listed on the invoice, plus international shipping fees and other fees incurred, may be charged by the delivery company at the time of import declaration or delivery of the goods.
・For single shipments valued at AUD1,000 or less, the Goods and Services Tax (GST) of 10% of the total value of the goods listed on the invoice, international shipping costs and other fees incurred, will be added to the shipping payment by Rakuten Global Express. Rakuten Global Express will declare and pay the Goods and Services Tax (GST) to the authorities on your behalf.
Price
步骤 05
Japan-to-Australia Shipping Fee
Basic Pricing Plan
国际运费
+
加固费（如有）
+
额外费用（如有）
Total Cost
=
国际运费（每标准纸箱）
国际运费（每箱）
**Notice**
To ensure the integrity of your suitcase, we will wrap it with three layers of bubble wrap for extra protection. The final shipping cost will be calculated based on the total dimensions after packaging.
额外费用
加强包装费
如果您需要对物品进行特殊加固，请提前咨询客服。例如，拆卸并单独包装汽车零件。
Regional Surcharge
东京、大阪、名古屋和福冈以外的地区：每件商品（盒）6.5美元
冲绳、北海道：每件（盒）13 美元
其他偏远岛屿，请联系客服确认。
Special Dimensions
如果您需要寄送超大件物品，例如鱼竿、滑雪板或电饭煲，我们将根据需要加固包装。可能需要额外收费。请事先咨询客服。
退货与换货
如果因客户自身原因导致货物退回、换货或转至其他物流服务商，客户需承担所有额外费用，外加每件商品25美元的处理费。为避免此类问题，请在发货前仔细阅读用户指南。
申报价值及保险
如未投保申报价值保险，最高赔偿金额为 100 美元。客户可选择为货物投保。保险费用随汇率波动，保额最高 10 万日元的预计费用为 4 美元。（详情请参阅“申报价值保险”）。
Lost Item Retrieval Service
If you need assistance in retrieving lost items from locations such as a police station or a lost-and-found center, we can arrange a retrieval service. However, since lost items must be collected in person or by an authorized representative and cannot be sent via courier, we charge a USD 130service fee. (Available only within Tokyo and Osaka).
A surcharge of USD 10 per item (box) applies for shipments sent via convenience stores.
Convenience Store Surcharge
订单流程
01
Place an Order
点击“立即下单”
STEP 01
Contact Customer Service via WhatsApp/SNS
Customer service will confirm the reservation
02
步骤 02
03
前台收拾行李
Drop Off at the Front Desk
将托运标签贴在您的行李上，然后将其留在酒店前台/服务点/便利店。
*对于没有前台的公寓或旅馆，请将行李寄存在服务点或便利店。
步骤 03
Read the Hotel
Communication
Guide
04
付款确认
Within 2-3 working days after collection, you will receive a customs declaration confirmation. Payment can be made in USD/KRW/CNY using a credit card or other payment methods.
STEP 05
领取您的行李
After payment confirmation, your luggage will be shipped. Simply relax at home and wait for delivery!
05
步骤 06
