Shipping to Italy
Prohibited Items
Step 03
Regulations on export to Italy
When you send your luggage to France, Please check the following transport, and the regulations on import and export. Although we pay close attention to the accuracy of the information, the laws and regulations of each country and region are subject to change. Please be sure to check the import regulations of each country before using.
Those that can not be sent all over the world commonCombustible articles, high-pressure articles, etc. For details, please see "Products that cannot be delivered overseas". Items that cannot be delivered to Republic of Korea.
Items that cannot be delivered to Italy
Food and beverages (incl. alcoholic drinks)
・Foods, supplements, and alcoholic beverages require a permit or application in advance, so we do not offer shipping.
Cosmetics
・Cosmetics (foundation, mascara, lipstick, etc.) require prior application and permission and are not accepted for shipment.
Pharmaceuticals and hygiene products
・We do not offer shipping for pharmaceuticals.
Electrical Appliances
・We cannot accept requests for shipping products containing lithium batteries.
Chemical products (detergents, liquids, cosmetics, etc.)
・An SDS may be required for chemical products (detergents, liquids, cosmetics, etc.)
Leather and brand goods
• A quarantine inspection certificate may be required for leather goods.
Precious stones and metals
・We do not offer shipping for high value items or accessories which include precious metals, etc.
Other goods
・Products valued at less than €150 in total that are sent directly from a third country to the EU are duty-free (excluding alcoholic beverages, perfume/cologne, and tobacco or tobacco products)
・Quantity restrictions on personal imports of cosmetics, pharmaceuticals, medical devices, etc., are not regulated by rules at the EU level but by laws within each member nation
・No items exceeding 25% in alcohol content*There may be additional restrictions depending on the country. Please check.
Other products of note
・N/A
Price
Step 05
Japan-to-Italy Shipping Fee
Basic Pricing Plan
International Shipping Fee
+
Reinforcement Fee (if any)
+
Additional Fees (if any)
Total Cost
=
International Shipping Fee Per Standard Carton Box
International Shipping Fee Per Suitcase
** 알아채다**
고객님의 여행 가방이 파손되지 않도록 에어캡으로 세 겹 꼼꼼하게 포장해 드립니다. 최종 배송비는 포장 후 가방의 전체 크기를 기준으로 계산됩니다.
Additional Fees
강화 포장 수수료
If you require special reinforcement for your items, please consult customer service in advance. For example, disassembling and individually packaging car parts.
지역별 추가 요금
도쿄, 오사카, 나고야, 후쿠오카 이외 지역: 품목당 (상자당) 미화 6.5달러
오키나와, 홋카이도: 품목당 (상자당) 13달러
기타 외딴 섬의 경우, 고객 서비스 센터에 문의하여 확인해 주십시오.
Special Dimensions
낚싯대, 스키보드, 밥솥과 같이 부피가 큰 물품을 배송해야 하는 경우, 필요에 따라 포장을 보강해 드립니다. 추가 요금이 발생할 수 있으니 사전에 고객 서비스 센터에 문의해 주세요.
Returns & Exchanges
고객의 실수로 인해 배송물이 반송, 교환되거나 다른 물류 서비스로 변경되는 경우, 고객은 모든 추가 비용과 품목당 미화 25달러의 처리 수수료를 부담해야 합니다. 이러한 문제를 방지하기 위해 배송 전에 사용자 설명서를 꼼꼼히 읽어 주시기 바랍니다.
신고가액 및 보험
Without declared value protection, the maximum compensation for damages is USD 100. Customers may choose to insure their shipment. Insurance fees vary with exchange rates, with an estimated cost of USD 4 for coverage up to JPY 100,000. (For details, see Declared Value Insurance).
분실물 회수 서비스
경찰서나 분실물센터 등에서 분실물을 찾는 데 도움이 필요하시면, 저희가 찾아드리는 서비스를 제공해 드립니다. 단, 분실물은 본인 또는 대리인이 직접 수령해야 하며 택배 배송은 불가하므로 미화 130달러의 서비스 요금이 부과됩니다. (도쿄 및 오사카 지역에서만 이용 가능)
편의점을 통해 배송하는 경우 품목(상자)당 10달러의 추가 요금이 부과됩니다.
Convenience Store Surcharge
ORDER PROCESS
01
Place an Order
Click "Place Order Now"
STEP 01
Contact Customer Service via WhatsApp/SNS
Customer service will confirm the reservation
02
STEP 02
03
Drop Off at the Front Desk
Drop Off at the Front Desk
Attach the shipping label to your luggage and leave it at the hotel front desk/service point/convenience store.
*For apartments or guesthouses without a front desk, please drop off your luggage at service point or convenience store
STEP 03
Read the Hotel
Communication
Guide
04
Payment Confirmation
Within 2-3 working days after collection, you will receive a customs declaration confirmation. Payment can be made in USD/KRW/CNY using a credit card or other payment methods.
STEP 05
Receive Your Luggage
After payment confirmation, your luggage will be shipped. Simply relax at home and wait for delivery!
05
STEP 06
